Opportunity Details


opportunities

Organisation: General     Date Posted: 26/11/2018

Opportunity: Patient Survey and Audit Volunteers

Opportunity Code: VH104-10116

Closing Date to Apply: -

Purpose:
A regional organisation to support the development of community response, resilience and access to care when it’s needed the most.

The MISSION of this organisation is to provide high quality treatment, care, training and service to their patients, their relatives, students and their commissioners when they need us most.

The Organisations VALUES are to CARE

C - Care for ourselves and others with compassion, kindness, dignity & respect
A - Awareness and openness, demonstrating a learning no blame culture
R - Responsive & reliable to the needs of our patients, their relatives, our customers and each other
E - Effective and safe in all they do

Duties:
Volunteers support the organisation by collecting patient feedback and audits on their services via the collection of patients’ views and experiences using electronic tablet surveys and face to face patient contact.
Complying with organisations Policy and Procedures.
Driving safety to and from places of care.
Completing all paperwork associated with service delivery.
Using communications equipment, if required, in accordance with organisations guidelines, and keeping appropriate records of use.

Time needed from Volunteer:
You will be asked to nominate certain days of the week when you will be available in the morning, afternoon or all day (10:00 to 16:00) or to undertake surveys and audits.

This includes weekdays and weekends.

Ideally like you the potential volunteer to volunteer their time for at least two shifts a month.

Skills Experience & Qualifications:
Able to use an electronic tablet device to undertake surveys and have enough mobility, speech and hearing skills to allow you to ask questions and input responses.

A medical questionnaire will need to be completed. This is a confidential document and will only be seen by the Occupational Health Department.

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