Opportunity Details


opportunities

Organisation: General     Date Posted: 30/03/2022

Opportunity: Volunteer Telephonist

Opportunity Code: VH104-10185

Closing Date to Apply: -

Purpose:
NHS are working in partnership with Social Prescribing Team and are urgently looking for volunteers to assist with the telephone calls to the patients waiting for the operations to start in April. The Waiting Well project has been created to support patients who are on a surgical waiting list but have been waiting longer than usual due to COVID-19

Duties:
To work closely with Administration staff to contact patients who are on waiting list for operations to start in April 2022.
Build relationships with key staff within the Trust/GP Practices/Wider SPLW team.

Time needed from Volunteer:
Flexible

Skills Experience & Qualifications:
Good listening and communication skills.
Friendly and non-judgemental approach.
A professional but assertive manner with impatient or aggressive callers.
The ability to work well in a team and on your own.

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